It was a spring that felt more like winter last week in New York; suddenly it feels like summer. After my air-conditioned bedroom, the living room and kitchen was like a walk-in oven. A weirdly yellow bulb lit the kitchen. The kids must have left it on when they went to bed. I made an […]
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Maybe I’m special. Or unlucky. But things that supposedly work intuitively for most users tend to fail spectacularly for me. After stints in academia, journalism, advertising, and music, I poured myself into web design in early 1995. I understood it in a way most designers didn’t, and rose faster than I probably deserved—until the summer […]
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Remembrance of beats passed.
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Lately, in work conversations, I find myself fighting a lifelong tendency to provide way more context than is absolutely required. If you ask me to okay your work, for example, I may respond with an essay on what delighted me about it. The teaching gene, plus the exuberance of writing and thinking clearly, compel me […]
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Cooling my heels at the drugstore.
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Good UX is what companies do when they have to. A company that has your stuff locked away doesn’t have to.
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Fam and I are visiting my 96-year-old Uncle George tonight. We love him. His complicated and somewhat meandering stories have been music to my daughter’s ears since she fell asleep in a cab at age six listening to him lament his wife’s death. George is my late mother’s only sibling, and the only survivor of […]
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My father was an engineer who designed robots. When I first learned what he did, I imagined the Robot from “Lost in Space,” and asked him to make me one. When I turned 13, I realized that the pick-and-place robots he designed replaced assembly-line workers, and asked how he, who’d been a socialist in his impoverished […]
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“And in their place came acceptance.” Staying relevant in your profession as you age and technology changes.
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My doctor sends me to Brooklyn for an abdominal aortic aneurysm screening. As instructed, I fast for six hours beforehand. I don’t even brush my teeth, for fear of swallowing toothpaste and screwing up the test. I wear a Covid-era face mask to avoid breathing on anyone. The journey takes me to Boro Park, a […]
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