Zoom has always included a clickable button/badge at the top left of its primary meeting interface window. Click the badge to copy the URL of that meeting. You can then, with just one more click in any messaging system, send that URL to the other meeting participants. Fast. Simple. Drop-dead easy. Elegant. It comes in […]
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Help to help, because we’re built to help.
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Why did leading designers in 2000 look down their nose at the web? And are things any better today?
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I’m designing for the web. The infinitely flexible web.
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A business world with deeply misguided priorities—exemplified by horror stories from the worlds of tech, gaming, and entertainment—accounts for much worker unhappiness and customer frustration.
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Pieces of the web that make differing and complementary sense of the threat and promise of AI.
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The W3C explains how CAPTCHA excludes disabled users, and suggests alternatives that may be kinder and more reliable.
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Fortunately, on that day, I allowed a strong, simple idea to penetrate my big, beautiful wall of assumptions.
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“Led” is the past tense of “lead.” L.E.D. Not L.E.A.D. Example: “Fran, who leads the group, led the meeting.” When professional publications get the small stuff wrong, it makes us less trusting about the big stuff. Trust in media is already at an all-time low. Don’t alienate liberal arts majors and obsessive compulsives. We may […]
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Knowledge management (KM) is the process of organizing, creating, using, and sharing collective knowledge within an organization. Unlock and unblock For companies, institutions, and projects struggling to become more efficient and productive—and who these days is not?—solid knowledge management can unlock productivity and unblock awareness of customer needs, awareness of unrecognized gaps, creativity, alignment, product improvements, […]
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