Best practices

Knowledge management (KM) is the process of organizing, creating, using, and sharing collective knowledge within an organization.  Unlock and unblock For companies, institutions, and projects struggling to become more efficient and productive—and who these days is not?—solid knowledge management can unlock productivity and unblock awareness of customer needs, awareness of unrecognized gaps, creativity, alignment, product improvements, […]

The post Knowledge Management for the win appeared first on Zeldman on Web and Interaction Design.

Examining last week’s Verge-vs-Sullivan “Google ruined the web” debate, author Elizabeth Tai writes: I don’t know any class of user more abused by SEO and Google search than the writer. Whether they’re working for their bread [and] butter or are just writing for fun, writers have to write the way Google wants them to just […]

The post Algorithm & Blues appeared first on Zeldman on Web and Interaction Design.

As the lines between our physical and digital surroundings continue to blur, it’s more important than ever to design usable and accessible content for our ever-expanding array of contexts. In 2021, A Book Apart and I were delighted to bring you Preston So’s Voice Content and Usability, the definitive book on voice content, and A […]

The post Immersive Content and Usability appeared first on Zeldman on Web and Interaction Design.

Blue Beanie Day in support of web standards is celebrated around the world on November 30. Hey, that’s today. So how can you help? Glad you asked! Take a self-portrait wearing a blue beanie (toque, tuque, cap) and post it to your website and social media channels with the hashtag #BlueBeanieDay. And for that extra […]

The post Blue Beanie Day 2021 appeared first on Zeldman on Web and Interaction Design.