Created
Mon, 23/12/2024 - 02:30
And vampire squids Some friends and stilletto-sharp thinkers lately are busy discussing the meaning and implications of Cory Doctorow’s “enshittification.” ICYMI, Macquarie Dictionary declared it the word of the year, defined as: “The gradual deterioration of a service or product brought about by a reduction in the quality of service provided, especially of an online platform, and as a consequence of profit-seeking.” As Doctorow explained a couple of years back: Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. I call this enshittification, and it is a seemingly inevitable consequence arising from the combination of the ease of changing how a platform allocates value, combined with the nature of a “two sided market,” where a platform sits between buyers and sellers, holding each hostage to the other, raking off an ever-larger share of the value that passes between them. Dave Roberts (a.k.a. Dr.