Dear Star Bank Customer,
We’re writing to let you know that the Star Bank online portal is down today. You won’t be able to log in or access your money. We apologize for the inconvenience.
Please don’t call or stop by the bank in person. It’s a mess right now.
Sincerely,
 Star Bank
“Treating your money like a star since 2005.”
Dear Star Bank Customer,
This is Gordon Star, CEO of Star Bank.
The previous email generated some confusion. I do apologize.
I’ll be direct. There’s been an issue with our banking servers, and your account records were compromised. We’re furiously trying to restore your account as I type this.
I want to be clear: We still have all of your money. We just don’t know how much money you have, if that makes sense.
Isn’t it wild that money is just ones and zeros on a server, and if you erase the ones and zeros, then you don’t know whose money is whose? I’m the CEO of a bank, and even I think that’s bonkers.
We’re working on this. You have my word.

